Your one-stop shop for all things you need to know as a resident, from your local leaders to emergency services.
Resources
Safety Issues
We want every resident and visitor to feel safe and prepared for any problem that comes their way. Emergency contacts can help for those in crises, otherwise you can report a problem or get information for general issues and rules.
Emergency Contacts
Police, Fire, and Medical Response: 911
Poison Control: 800-222-1222
Suicide Crisis Line: 988
Call to Safety – Domestic & sexual violence help: 503-235-5333
Multnomah County 24/7 Mental Health Crisis Line: English 503-988-4888, Español 503-988-4853
Portland Street Response: 503-823-7773
Trevor Lifeline: Call 866-488-7386 or text START to 678-678
YouthLine: Call 877-968-8491 or text teen2teen to 839863
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Abandoned Vehicle: 503-823-7309
Illegal Dumping: 503-234-3000
Natural Gas Odor: 800-822-377
Noise Concern: 503-823-7350
Outages & Power Problems: 503-464-7777
Parking Enforcement: 503-823-5195
Portland Airport Noise Concern: 503-460-4100
Pothole or Road Hazard: 503-823-1700
Sewer Problem: 503-823-1700
Spill or Pollution: 503-823-7180
Traffic Signal Problem: 503-823-1700
Tree Emergency: 503-823-8733
Vector or Code Enforcement Issue: 503-988-3464
Water Main Break: 503-823-4874 -
PDX 311: Access information about local government services or report a quality of life issues (graffiti, potholes, etc.) : 311
Police Non-Emergency Line: For situations that are not an immediate threat to life or property (report a missing person, file a report, etc): 503-823-3333 -
Crime Stats: Interactive dashboard of crimes report to Portland Police Bureau.
Neighborhood Emergency Teams (NETs)
Oregon Voluntary Organization -
Wood Burning Restrictions: Check before you burn
Education
Utilities
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Gas service: NW Natural
Water service: Portland Water Bureau
Electricity service: Portland General Electric -
Garbage, Recycling & Compost: Sign-up for service, learn what goes in each bin, find out how to get rid of stuff that doesn't fit in your bins.
Metro Waste Disposal: Get rid of garbage, find a recycler and safely dispose of household hazardous waste.
Electronics Recycling: Responsibly dispose of e-waste
Ridwell: Specialty recycling subscription service
Safe Drug Disposal: Find approved drug take-back locations
Transportation
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Tri-Met: Public transportation and paratransit
Oregon Department of Transportation
Portland Bureau of Transportation -
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Oregon Food Bank
St. John’s Food Share
Multnomah County Food Assistance: SNAP, WIC, Meals on Wheels, community pantries & fridges.
Double Up Food Bucks: SNAP shoppers receive a dollar-for-dollar match at participating farmers markets, like the Kenton and St. John’s markets.
Equitable Giving Circle: CSA and community wellness programs serving Black + Brown folks.
Urban Gleaners – Free food markets throughout Portland, welcoming all who need it.
PDX Meal Map: Directory of free meals, food pantries, and food assistance across the Portland metro area. -
Rental Services Office – Assistance and information on landlord-tenant laws and policy
Arbor Lodge Shelter – 1954 N Lombard St
Thayer Family Foundation Veterans Shelter – 8355 N Interstate Ave -
211info – Referrals to local social service and support organizations across Oregon and Southwest Washington: 211
Aging and Disability Resource Connection – Get help finding services and providers: 503-988-3646
Bias Crime Hotline – Receive support in the aftermath of experiencing or witnessing bias: 844-924-2427
Veterans’ Services – Get help accessing benefits and other resources: 503-988-8387
Lines for Life – Alcohol and Drug Helpline: 800-923-4357 -
Portland Immigrant Rights Coalition (PIRC) Hotline – Report ICE activity: 888-622-1510
Equity Corps of Oregon – Immigration legal help: 888-274-7292
Northwest Workers’ Justice Project – Support for immigrant workers in legal cases: 503-525-8454
IRCO – Support for immigrants and
Assistance
Government
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How the City of Portland Operates
Advisory Groups
Council: Elected representatives representing Portland’s four geographic districts.
Leadership Team: City administrators.
City Planning
City Projects
Environment
Garbage & Recycling
Parks, Recreation & Activities
Police & Safety
Operating a Business in Portland
Open Data, Statistics, and Maps
Rental Services Office
Safe Blocks
Transportation: Biking, Parking, Sidewalks, Transportation & Roads
Trees
Water, Stormwater & Sewer -
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City of Portland Mayor: Keith Wilson, mayor@portlandoregon.gov
District 2 Councilmembers: Sameer Kanal, Elana Pirtle-Guiney, Dan Ryan
Multnomah County Commissioner (District 2): Shannon Singleton
Metro Councilor (District 5): Mary Nolan -
House of Representatives (District 44): Travis Nelson
Senate (District 22): Lew Frederick -